Terms & Conditions

Bookings:

1) Make sure that all players meet the handicap requirement of requested courses. (see our golf course guide page.) We need to know if any of the players are Juniors. 2) Golf Courses start play usually at 7 a.m. 3) During wintertime the latest tee-off times in order to finish your golf in daylight are around noon. 4) Some courses send players off the 1st and 10th tee. 5) Courses with 3 nine-hole loops, the combination will be advised to you only after check in. 6) Booking golf on your arrival or departure date may be problematic due to flight delays. If you specifically ask us to do so, it will be of your full responsibility without any refunds due if you are not able to play. 7) Nearly all courses make up flight into 4 balls, being most likely that if your party is not an even number, to be joined with other players. You will never play as a single player. 8) If your party is an odd number, consecutive flights will be booked (i.e. 5 players – 3 + 2 ). 9) The dress code at some courses is very strict; you may be refused access to the course if you are not properly dressed. Tailored shorts and collard shirts are the summer standard. 10) Most golf courses require that you wear soft spikes on your shoes; spikes change is available at the courses that make this a compulsory rule. 11) The courses reserve the right to change confirmed times (even at short notice). 12) Neither we, nor the golf courses will give any refunds for “no shows”, or if you are not allowed to play because you failed to show the appropriate handicap certificate or you are otherwise unfit to play. 13) Refund of greenfee will be contemplated only due to course closure. When checking in at the golf courses: 1) Be at the golf courses at least 15 minutes before your tee off time. 2) Present your valid handicap certificates. 3) Give the golf desk the voucher that we have produced you with in exchange of a golf ticket to give you access to the golf course. After these considerations, fill in our inquiry for correctly. Note that any incorrect information may jeopardise the booking procedure. Upon receiving your completed enquiry form we will confirm you the bookings along with the costs based on the rates and fees published on this website.

Confirmation:

As soon as the start times are confirmed to us by the golf courses, we will confirm them to you. Some courses reserve as much as 12 month in advance while others confirm it only 3 month before date of play. Please make sure that you confirm your acceptance of the bookings within the following release periods. The non-fulfilment of these periods will result on reservations automatic cancellation without further notice. 1 within 7 days for start times received 12 weeks or more in advance 2 within 3 days for start times received 12 to 5 weeks in advance 3 within 1 day for start times received less than 5 weeks in advance 4 Release period for groups only on request.

Payments:

Once you have accepted start times, you need to pay to secure your golf booking. If you book golf within only 36 days before arrival we will ask you for a deposit or your credit card details to confirm your commitment to the golf order. Payments can be made by Pay Pal, MasterCard (EuroCard) and VISA, or by transfer to our Portuguese bank account. Please note international bank transfers can be expensive, and we require you to bear the cost if you opt to do a bank transfer. For credit card payments we need the type of the card, the number, expiry date, precise name of the cardholder on the card and the cardholder’s postal address. We recommend that you do not include credit card details in e-mails. Let us have your credit card details by fax, if that is the case. Cancel / Change: You can cancel and reduce golf bookings with us as follows: 1) For golf bookings up to 35 days before arrival we will refund all payments. 2) For golf bookings from 35 days before arrival we are not able to refund any payments, whatever the reason for the cancellation. You can change golf bookings with us, subject to availability, as follows: 1) For confirmed golf bookings up to 35 days before arrival we will charge another golf booking fee per person. 2) For confirmed golf bookings from 35 days before arrival a change can only be made as a cancellation and a new order.

Insurance:

It is the responsibility of the client to obtain adequate insurance cover for, Personal Injury, Third Party Cover, Death, Theft, Accidents, Illness, Fines, Legal Costs, Flight cancellations or any other factor based outside the inclusive holiday arrangements with the Agency. The Agency will accept responsibility for loss or damage you may suffer as a result of negligence by our staff, but will not be responsible for negligence or damage caused to accommodation, cars, personal defects or third parties.

Baggage:

Clients are responsible for the safe custody of all personal baggage including Golf bags, and other personal possessions.

Travel Documents:

Clients are solely responsible for their own passports, travel documents, health care certificates or visas that may be required.

Liability to the Client:

Vilamoura Golf Bookings has taken all reasonable steps to ensure that the golf holiday advertised have been properly arranged and the hotels and other organizations used are reputable, however the agency has no direct control over such businesses and it shall not be liable for their acts or omissions. Furthermore all bookings are subject to any terms, conditions and limitation of liability imposed by such businesses. The agency does not purport to exclude any liability to the client that results from its own negligence.

Behaviour:

If in the opinion of ourselves, accommodation manager or such persons in authority you are behaving in such a way as to cause danger, distress or annoyance to others or damage to property, your holiday arrangements may be terminated by either ourselves or associated parties concerned, in this situation we will have no liability to you and will not be responsible for making any refunds, paying any compensation or meeting any costs or expenses you incur as a result. Further you must meet any costs or expenses we incur as a result of your behaviour.

Additional Golf Conditions:

It is the players responsibility to be on time for their respective tee time, as lateness can result in refusal by the courses for play that day, this again is at the discretion of the golf course management and can create a non-refundable situation, and 20 Euros administration charge.